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Business Not Showing Up On Maps or Results

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

We verified our business on Nov. 10. At first, we were listed on maps and in results when people searched the area for out type of business. As of today, we are not coming up on the map, nor are we in results. In addition, I am getting different results if I search on my desktop vs my phone. Let me know how to fix this issue, thank you.

 

Double Oaks Bed & Breakfast

204 N. Mendenhall St.

Greensboro, NC 27401

 

336-763-9821

 

https://plus.google.com/u/1/108258095725970541374

2 Expert replyverified_user

Re: Business Not Showing Up On Maps or Results

Top Contributor
# 2
Top Contributor

Hi @Amanda K

 

Very odd indeed.

 

What I did notice is that on your business page it displays "Bed & Breakfast" but on the maps listing it does not >> this could be the problem here.

 

Double Oaks   Google Maps.png

 

 

Business page: 

https://plus.google.com/u/1/108258095725970541374/about

 

Listing in Maps:

https://goo.gl/maps/cTnXPURX3eu

 

 

Can you contact business support about the missing "category" in the maps listing.

 

Let me know what they say.

 

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Business Not Showing Up On Maps or Results

Top Contributor
# 3
Top Contributor

adding to what @Tim Capper said to @Amanda K

 

I noticed the same discrepancy between G+ page and GMaps.

And also noticed an other  strange fact:

on MapMaker the category is there already 

screenshot-mapmaker.google.com 2016-12-04 12-06-09.png

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile