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Business Listing no response from owner

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business information (Escentials Singapore) is on google, but the business listing owner is not under myself, and under another owner (which I do not know who). We just need to edit the website information on the business information (add website), but I need to be the owner. I have sent in a request but there isn't a reply. "Thank you for requesting ownership of Escentials on Google My Business. Your request has been passed to the current owner of this listing. You can expect a response from them soon. If you haven’t received a response in the next 7 days, view your request to contact a support representative." How do I go about doing this? Thank you!
 

1 Expert replyverified_user

Re: Business Listing no response from owner

Top Contributor
# 2
Top Contributor

Hi @Megan L

 

Step 7 from the "Request access" section of this article says the following:

 

Allow a full 7 days for the current listing owner to respond to your request. If you don’t hear back after 7 days, click the link in your confirmation email and follow the instructions to request additional support.

 

Did the confirmation email you received have a link to request additional support?



TomW, Google My Business Top Contributor
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