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Business Listing Suspended

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, 

 

My business listing is suspended and every time I fill in the "appeal to be reinstated" form I get an email moments later saying the URL of my official Google + page is incorrect. I cannot find a Google+ page for my business and I have no idea how to get one so I have just been copying in my own personal Google+ page url, which fails.

 

I imagine the reason my account is suspended is because I contacted Google a couple of years ago and asked for the map marker on my home to be removed from Google maps. I operate my business from home and I wasn't comfortable with the map marker being on my home at the time. I have since changed my mind and I want to get the marker back.

 

Business name: stuartcusack.ie

Business address: 328 Glenview Park, Tallaght, Dublin D24 TDT2

Telephone: 086 321 4812

Google maps URL: https://business.google.com/b/117943821870036242209

Website: https://stuartcusack.ie

 

Thank you.

1 Expert replyverified_user

Business Listing Suspended

Top Contributor
# 2
Top Contributor

ahve you specified then suspended listing (as you should have done) as a service area business with a hidden address as per this HC article:

https://support.google.com/business/answer/3038163?hl=en

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business Listing Suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut, 

 

Yes I have, but I have since changed my business to be both a service area business and one that accepts customers at the business location.

 

Anyway, I don't think that is the issue. I'm sure my business would be approved if I could only fill in the form for requesting a reinstatement. This form appears as a link on my Google business account like so: "appeal to be reinstated" and can be found here: https://support.google.com/business/troubleshooter/2690129?p=reinstatement_request&rd=1.

 

This form is impossible for me to fill in because it asks for two fields:

What is the URL for your business's listing on Google My Business? *

What is the URL of the official Google+ page? *

 

The first one is no problem. I simply copy and paste the url from the google business page for my business.

 

The second URL is the one I cannot get past. My business does not have a Google+ page and there is no way for me to set one up.

 

Every time I fill in this form I get an email back moments later saying 'Incorrect Google+ Page URL'.

 

I have attempted to set up a personal Google+ profile and use that URL in the field but that does not work either.

 

So what can i do to have my business reinstated?

 

Thank you,

Stuart Cusack.