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Business Data split across two accounts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business is "Sunderland Computer Repairs".

 

I got an email notification of a 5 star review and followed the link in the email. When it landed on my Google business page I was shocked to find no reviews- I have many!

 

Searching for my business on Google maps  revealed two locations, very close together- one of them has all the reviews. When I log in to my Google business account I can access my YouTube videos etc but not my reviews. I do not seem to be able to log in to the account with the reviews.

 

I need to somehow merge these two together! My YouTube page is well visited and I need this linked to the business page with the reviews- all 5 star!

 

Any help anyone? Thanks!

After following new review link emailed to me by Google.JPGTwo SCRs on maps.JPG

 

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Business Data split across two accounts

Top Contributor
# 2
Top Contributor
contact business support to get the second one (its an unverified listing) merged with your verified listing

The best way to contact business support:
https://support.google.com/business/contactflow?hl=en

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Business Data split across two accounts

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you kind Sir! I shall try this now.

Mike