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Business Account not available on add new users page

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

We have a personal account that was granted access to the Google My Business API.  Since we are an agency and looking to manage GMB data for multiple locations we created a business account following the steps here:  https://support.google.com/business/answer/6085339?hl=en&ref_topic=6085325

 

After we created the business account we attempted to have several clients add the new business account with Manager permissions to their GMB location account by navigating in the GMB web UI to Manage users | Invite new users and typing the new business account name in the "Add names or email addresses" text box.  However, the business name could not be found when typing it in.  Can business accounts display on the Add new users page so they can be added with Manage permission or are we doing something incorrect?

 

Thank you.