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Brand account behaves like it doesnt exist

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I created Brand account "GOU.SK - Ubytovanie na Slovensku" (info@gou.sk) under my personal Google+ account. But this brand account behaves like it doesnt exist and I dont know why...

 

But Personal account works perfectly.

 

When i type "gou.sk"  into search box in googl+ site, it shows it automaticaly in suggestions. But when I click on it - shows ERROR 404. (https://plus.google.com/101817654118823576062/) = "website on this server was not found..."

 

Even in mails sent from email "ingo@gou.sk" doesnt show any connection with Google+ brand account

In mails form my personal account - it shows immediately.

 

1 Expert replyverified_user

Brand account behaves like it doesnt exist

[ Edited ]
Top Contributor
# 2
Top Contributor

@Gou -

 

I have three questions:

1#  ist the brand page listed under myaccount.google.com/brandaccounts for you?

2# is it listed under https://business.google.com/manage and then under the tab "brand pages" (or listed under https://business.google.com/manage/#/pages)?

3# is this the G+ URL of the brand  page:

https://plus.google.com/107534404850114787296/about 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Brand account behaves like it doesnt exist

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Helmut,

 

thanks for answear!

 

Now it is beter - it started to show good link in search box results. And even correct account shows up after click. But first i will reply to your question.

 

1. First I created a gmail acount "gou-spravca@gmail.com" and then when I was signed into this account, I created a new Brand page "GOU.SK - Ubytovanie na Slovensku"

 

2. I checked this site (https://business.google.com/manage/#/pages) and it is shown there now (after 2 days).

 

3. yes. This link (https://plus.google.com/107534404850114787296/about) is my Brand page.

 

I really happy about it!

But still dont know how to manage mails...

 

In mails sent from email "info@gou.sk" (used for "Gou.sk - Ubytovanie na Slovensku") does not show any connection with Google+ brand account profile. But in mails form my personal account "gou-spravca@gmail.com" it shows immediately.

 

In Gmail when you open mail in the header you can see info (photo and contact) about sender from Google+ profile.  For personal account "gou.spravca@gmail.com" it works like a charm! For GOU.SK nothing... :(

 

Dou have any advice please?

Brand account behaves like it doesnt exist

Top Contributor
# 4
Top Contributor

@Gou -

 

https://plus.google.com/107534404850114787296/about apparently is a brand page 

as such it will not appear with GMaps liek Local pages - this is intended by Google

 

About the question regarding mail:

 

I don't undertstand.

 

There is no mail address attached to your brand page.

 

the mail "info -at- gou.sk" is content of the brand page - but this doesn't mean it will make the brand page shown up  if you write to or receive from this mailaddress an email.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile