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Best Practices for Setting Up Multiple Clients

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Acme Dream Company

915 Burlington Ave - Western Springs, IL 60558



This is a multipart question.


Background - I am a website designer, and I help my clients get set up with Google Places (historically) now "Google My Business". I have done this for about 50 clients now. However now I am helping many manage these listings.


When setting this up - I am often asked to tie it to a personal account. I skip this, then I make myself a manager, do their edits then make them a manager. But what is the BEST practices?


Should I set up heir locations for them under The Acme Dream Company? claim there business then transfer it? Most of them don't have a Google account, so I used to set one up for them, do everything and go from there. However unless I setup a manager, it is VERY hard to maintain because I am always asked to setup a Google+ personal account.


My latest issue is with Castle Home Inspectors -


I set this up with an email address <edited by a Community Manager as noted below> - opened "Google My Business" - setup Google+ for their business and everything. Gave them the password - however they are unable to access the Google+ page to edit. So I added their personal accounts as managers - and the still can't.


I am VERY sorry for this long question - but I have been trying to figure this out like crazy. Any help will be amazing.


Thank you.


Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy.
1 Expert replyverified_user

Re: Best Practices for Setting Up Multiple Clients

Top Contributor
# 2
Top Contributor
the best practice is to create a separate business account for each singel customer of you.
This can done accrdong this HC article:

Each of such business accounts can contain and used to manage all locations of your different clients
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Best Practices for Setting Up Multiple Clients

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for responding so fast. I have been down this road many times. I understand this process - however, I am "The Acme Dream Company" - do I do it under my login? or do I create one for them - do the work and then transfer?