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Being SPAMMED by Negative Review Trolls. How can we remove?

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# 1
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I do the Marketing for a barbershop chain in Florida. Within the last week a popular streamer who is also a known trouble maker with a loyal following came to one of our shops and begin live streaming. This is not a problem at all, but he begin acting inappropriate while he was in the shop and was asked to leave. No one working knew who he was, but now we're getting bombarded with illegitimate negative reviews from his troll followers. It is clear what is going on. How can we get these reviews removed? Some of them contained inappropriate language and they have been flagged, but others are just attacking us over the incident based on an untrue explanation of what happened.