Hi, I have been working very hard to build some online reputation by getting few good reviews and there was a client that spoke with me on the phone trying to book his pregnant wife for services we offer. Because of the health and safety policy (her being 9 months pregnant and being due) of the company I had to decline him. He went angry on me and threatens me that he would leave 1 star and a few minutes later he indeed left 1 star. Only thing is his Review is just irrelevant. So now I am left all the hard work gone down the drain because of him. Is the anyway that can be removed?