My Business
5.4K members online now
5.4K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

An image that has been contributed to a Google+ page is of the wrong business

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

A photo has been added to my customers Google Business page by a contributor called Prince Francis T J

for the San Antonio Day Care Center- this isn't our customers business, La Petite Academy is based in Derby, UK http://lapetiteacademy.co.uk/

 

I have access to their Google+ page however you are unable to remove any photos added by a contributor- how can I remove this photo?

 

There is a La Petite Academy in America so suspect they have added it to the wrong Google business.

 

Is there any way I can remove this image?

 

Thanks!

 

LPA.jpg

1 Expert replyverified_user

An image that has been contributed to a Google+ page is of the wrong business

Top Contributor
# 2
Top Contributor

Hi @Laura B

 

its bit strange as the signage (left side of th photo) shows your  day care signage but th picture shows a car junkyard

 

Try at first reporting the pic through the top right white flag as visible in here

 

Then wait for -let say- a week.

 

If nothings happens try contacting as the owner of the verified listing "La petite Academy" Google Support for more help.

 

 

I recommend getting in touch with GMB support via one of these options and ask for help in getting the junkyard photo removed:

Talk to a specialist

Facebook

Twitter

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

An image that has been contributed to a Google+ page is of the wrong business

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Hi,

 

Thanks for your reply.

 

The sign isn't my customers business- their company is a nursary based in Derby England- its a different logo and a competely different business. if you look at the 360 view you will see these locations don't match.

 

This is the company that this Google+ logo is for http://lapetiteacademy.co.uk/ as you can see it isnt the same logo and is based in england


There is a company called la petit academy in america....this Google+ page is a company based in the UK, its 2 separate businesses that have nothing to do with each other so you are getting them confused

An image that has been contributed to a Google+ page is of the wrong business

Top Contributor
# 4
Top Contributor

sorry @Laura B

 

But the pic of a junkyard you are complaining about is (wrongly) tied to a Business "la Petite Academy Ltd" in Derby UK.

Dyo you agree to  this as a fact?

I'm not speaking about any other business  outside of UK as about this one:

https://goo.gl/maps/dSv2AxD1B122

 

In case you are speaking about an other one please provide a link to this other one showing the same photo of the junkyard.

 

In case we are speaking both about the one  listing of the kindergarden in Derby linked with https://goo.gl/maps/dSv2AxD1B122 my above advise is still valid: report the junkyard pic to Google as not relevant for your "Le Petite Academy" despite of the fact the junkyard photo shows at its left side your signage for what ever reason.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile