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Amending a google map listing.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have been trying to amend the address of one of my locations. But Google help comes back with this condition:-

 

"I can certainly understand your point but we need to raise this to our specialist team and for that we need the storefront pictures of your business location(outer view) including the signboard of your business name so that I can raise it and get it fixed for you. We can't proceed further without the storefront pictures".

 

We have already informed the google team that the storefront pictures are not possible since we are on the third floor of the premises. Also no office on the upper floors are allowed to put signboards.

 

Apart google has updated the coordinates of the location keeping the earlier coordinates LIVE too.

 

Wanted to know how we could resolve this issue.

1 Expert replyverified_user

Amending a google map listing.

Top Contributor
# 2
Top Contributor

I know it's been a few weeks since you posted here - is this still an issue for you or have you been able to resolve the problem?

 

If it is still an issue, we'll need your business name and address to assist further.


Priya Chandra, Google My Business Top Contributor
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Re: Amending a google map listing.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
No the issue still exists.

Google Map is currently showing two addresses for our Hyderabad office :-


Cogencis Information Services Ltd - Hyderabad (Old Address) :-

Address

: House No:-6-3-597/G, Venkat Ramana Colony Rd, Mada Manzil, Banjara Hills,
Hyderabad, Telangana 500004
Phone

: 040 2333 9227

Cogencis Information Services Ltd - Hyderabad (New Address) :-
Address

: D.No 10-1-1199/2,, PTI Building, 3rd Floor, A.C Guards Hyderabad
Telangana, Hyderabad, Telangana 500004
Phone

: 040 2333 9225

We need to retain the new address and remove the old address completely. It
is creating a lot of confusion for our customers. Please assist.



Yayati Vairale

AVP - Marketing

*Cogencis Information Services Ltd*

Ashok Silk Mills Compound, 202, L.B.S. Marg, Ghatkopar (W), Mumbai 400 086,
India

E: yayati.vairale@cogencis.com W: www.cogencis.com

Amending a google map listing.

Top Contributor
# 4
Top Contributor

Hi

 

It is not possible to remove the old lsiting entirely - Google will only allow it to be marked as closed (which I have suggested as an edit via Maps) but will not rmeove it entirely from Maps.

 

Looking for your new address I see that it has been verified so I'm going to assume that this issue has been solved.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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