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All Reviews have disappeared and business became unverified

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm not sure when it happened, but all of my google places and yahoo reviews have disappeared.  The google interface has changed somewhat since I originally set up my business so I suspected some technical changed forced my listing into an "unverified" state and the reason for the reviews to disappear.  I just re-verified my business and updated my business address and that did not reinstate my reviews.  There are no reviews pending approval either, they are all simply gone.  There were at least a dozen very positive reviews from my clients across a few years; can someone please help me get them back?

 

TrueGlimpse Photography

1 Keahole Pl #3606, Honolulu, HI 96825

(914) 356-6959

 

https://www.google.com/maps/place/TrueGlimpse+Photography/@21.2856193,-157.7056077,15z/data=!4m5!3m4...

 

http://www.trueglimpse.com/

All Reviews have disappeared and business became unverified

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

 I've read old posts about a bug that was fixed in March / April of 2016 but was resolved.  All of my reviews are still gone.  The company page rank is horrible and we get barely anyone contacting us now days.  Does anyone have any suggestions?  Is there any way to contact Google about this for someone to research my account?

All Reviews have disappeared and business became unverified

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Additional information:  the original images, description, hours, labels, etc. for the listing are all gone.  I don't see any history of my original listing and I'm having to rebuild it.  When I re-verified the location I did change the address but that should not cause the loss of all my history.  Any help would be greatly appreciated.