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After suspension release i can't have my customers write a review for me?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I am trying to understand why i can't have costumers write a review for my business page?

any one can help?

https://plus.google.com/+AmericanBestLocksmithPhiladelphia/posts

1 Expert replyverified_user

Re: After suspension release i can't have my customers write a review for me?

Top Contributor
# 2
Top Contributor
Hi Mike,

I've just tried to leave a review for your business - can you please let me know if you see it? It is under my name: Priya Chandra.

Priya Chandra, Google My Business Top Contributor
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Re: After suspension release i can't have my customers write a review for me?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

@PriyaC

Hello,

yes i can see your review, yesterday i was trying from my phone and my costumers phone and it even didn't show me the stars to select on, also when i clicked on the reviews i couldn't see my reviews, that's weird!

I Will keep an eye on it, thanks for your help!

Re: After suspension release i can't have my customers write a review for me?

Top Contributor
# 4
Top Contributor
Glad I could help in some small way Mike - I'll remove my review now :)

Priya Chandra, Google My Business Top Contributor
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Re: After suspension release i can't have my customers write a review for me?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

@PriyaC

Hello,

I still have the same problem, today one of my costumers want to write a review but didn't even have this option, i took some screen shoot!

IMG_6903.PNGIMG_6904.PNGscreen shoot.png

Re: After suspension release i can't have my customers write a review for me?

Top Contributor
# 6
Top Contributor
Hmm that's not good Mike. I'll see if my Community Manager has any insights into this.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
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Re: After suspension release i can't have my customers write a review for me?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

thanks