Address updated but still seeing old address on some devices
Hi - We updated our business recently and as of 7/15 it should be completely up to date. I've tested this by searching for my business on Google maps (app and browser) and in a basic Google search. Everything is working perfectly for me...however, I have some colleagues that are still seeing the old address when they do a search. What's the cause of this and how can it be fixed? (please see screenshot below...should not say "Cisco Building E")
Re: Address updated but still seeing old address on some devices
You posted your question in the API board of GoogleMyBusiness (GMB).
I doubt this is the right board as you are likely not asking about any GMB-API application you're developping.
If I'm mistaken please apologize.
But your description of the issue seem not even being any kind of GMB issue but a GMaps search issue.
And it has nothings to do with mobile
I can replicate this as well searching for "190 W Tasman San Jose" on GMaps compared to a search for "190 W Tasman Dr San Jose" on desktop:
Searching for "190 W Tasman Dr San Jose" on GMaps on desktop gives me this result:
And searching for "190 W Tasman San Jose" gives me the Cisco Building:
IMHO this differences have nothings to do with the scope of this help forum being GoogleMyBusiness but with GMaps searches fro street addresses.
I strongly recommend seeking more help about this addressing issue in the GMaps forum
Helmut Geissler, Google My Business Top Contributor | my G+ profile