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Address shows road name twice, cannot be edited.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Engrenage - biomécanique générale

2. 771 rue d'Alma, Chicoutimi, Québec, Canada, G7H 4E7

3. (418) 973-7117

4. https://plus.google.com/+EngrenageCa

 

Hello there,

 

My Google business info page shows my address name twice:

Double road address.png

Double road address Google search.png

 

 

If I edit my business info and save it, the address will show up like this when I go back to my business information:

Double road address edit.png

 

Is there a known way to solve this, as this affects my NAP consistency?

 

Thank you.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Etienne B
August 2016

Re: Address shows road name twice, cannot be edited.

Top Contributor
# 2
Top Contributor
business support should be ab;e to correct this.

Try contacting them

The best way to contact business support:

Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Etienne B
August 2016

Re: Address shows road name twice, cannot be edited.

Top Contributor
# 2
Top Contributor
business support should be ab;e to correct this.

Try contacting them

The best way to contact business support:

Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address shows road name twice, cannot be edited.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks, they were able to correct this on their end.