My Business
4.7K members online now
4.7K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Address not updated

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I am facing the address not updated issue, my business detail as below :

Business Name : Rocket Surgeon

Business Address : 14 Bedford Square, London WC1B 3JA.

Google Maps URL: https://www.google.co.uk/maps/place/Rocket+Surgeon/@51.519649,-0.1323147,17z/data=!3m1!4b1!4m5!3m4!1...

 

I updated the postcode a few weeks ago, but the it does not get updated.

The right postcode is: WC1B 3JA and not 3HA.

 

You could see other businesses in the building, 14 Bedford Square, do get the right postcode.

 

Thank you, 

Oliver

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Oliver K
March 2017

Address not updated

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi @Oliver K !

 

I've run into this problem a fair few times. The best thing to do is reach out to Google support directly and they can get the postcode updated for you. To contact Google support:

 

Log in to Google My Business and click the 3 horizontal lines in the top left corner then select Support. On the menu that appears there will be options to "Contact Us" - Either email, chat, or phone.

 

Alternatively, support is also provided on Facebook and Twitter.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Oliver K
March 2017

Address not updated

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi @Oliver K !

 

I've run into this problem a fair few times. The best thing to do is reach out to Google support directly and they can get the postcode updated for you. To contact Google support:

 

Log in to Google My Business and click the 3 horizontal lines in the top left corner then select Support. On the menu that appears there will be options to "Contact Us" - Either email, chat, or phone.

 

Alternatively, support is also provided on Facebook and Twitter.

Address not updated

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi @Jenna K

 

Following your advice, I contacted Google support and the problem was solved.

 

Thank you very much!!