My Business
2K members online now
2K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Address not updated

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I am facing the address not updated issue, my business detail as below :

Business Name : Rocket Surgeon

Business Address : 14 Bedford Square, London WC1B 3JA.

Google Maps URL: https://www.google.co.uk/maps/place/Rocket+Surgeon/@51.519649,-0.1323147,17z/data=!3m1!4b1!4m5!3m4!1...

 

I updated the postcode a few weeks ago, but the it does not get updated.

The right postcode is: WC1B 3JA and not 3HA.

 

You could see other businesses in the building, 14 Bedford Square, do get the right postcode.

 

Thank you, 

Oliver

Marked as Best Answer.
Solution
Accepted by topic author Oliver K
March

Address not updated

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Hi @Oliver K !

 

I've run into this problem a fair few times. The best thing to do is reach out to Google support directly and they can get the postcode updated for you. To contact Google support:

 

Log in to Google My Business and click the 3 horizontal lines in the top left corner then select Support. On the menu that appears there will be options to "Contact Us" - Either email, chat, or phone.

 

Alternatively, support is also provided on Facebook and Twitter.

Address not updated

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi @Jenna K

 

Following your advice, I contacted Google support and the problem was solved.

 

Thank you very much!!