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Address different on GMB and Google+

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Help, I'm pulling my hair out!

 

 I'm managing Adirondac Rafting Company, which is verified on GMB with the address 6440 NY-30 Indian Lake, NY.  But on the Google+ page, I'm only seeing Indian Lake, NY.  No street address.  (Note: I made the edit to the GMB page about 2 days ago, maybe there is a delay? in updating Google+ when a change is made on GMB?)

 

The google+ page is:

https://plus.google.com/b/100092766589298139470/+AdirondacRaftingCoIndianLake

 

I'm trying to get this business to show up on Google Maps!  

 

What should I do?

 

<Moved to Google My Business Community by Community Manager>

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Dan R
August 2016

Re: Address different on GMB and Google+

Top Contributor
# 5
Top Contributor

very good news for @Dan R

 

the matter is fixed.

 

Search  now for Adirondac Rafting Company Indian Lake, NY, 12842

and you will get it as Adirondac Rafting Company 100 W Main St, Indian Lake, NY, 12842

 

Screenshot 2016-08-05 at 20.28.06.png

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: Address different on GMB and Google+

[ Edited ]
Top Contributor
# 2
Top Contributor

@Dan R

 

I get your verified listing through this link:

https://maps.google.co.uk/?cid=1874177534983708942

But I very well see your issue.

There is a link in MapMaker for the verified business: "Adirondac Rafting Company" and it shows th complete address as "6440 NY-30, Indian Lake, NY 12842, USA" and searching on GMaps for this address also shows the marker at the same location and coordinates as on MapMaker at 43.783752, -74.279785

 

But through my above link 

https://maps.google.co.uk/?cid=1874177534983708942 it doesn't show the address nor any marker.

It just centered the map view at the cordinates  43.783752, -74.279785 but doesn't show a marker.

This is weird and likely an Maps issue rendering the address "6440 NY-30, Indian Lake, NY 12842, USA" - unfortunately I have no clue where best to discuss and how to solve this (supposed) address issue.

 

Will ask other TCs about their thoughts.

 

(for my own refernce: a weird addressing issue of verified listing)

 

 

Please be patient

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address different on GMB and Google+

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks, I really appreciate your help.

Re: Address different on GMB and Google+

Top Contributor
# 4
Top Contributor

@Dan R

 

I got some first hints form my fellows:

 

from Googles end: it appears on their GoogleMyBusiness end the listing is ok and comes with the correct address but looks likely an addressing issue on GMaps.

(near your location the NY-28 and NY-30 are merged in that stretch of the road  somehow)

 

I noticed this also but wasn't sure it matters.

 

and there are different locations for 6440 NY-30, Indian Lake, NY and 6440 NY-28, Indian Lake, NY for each address (maybe not unusual so far)

 

But the problem might be the discrepancy in the addresses found for this company and this phone number.

https://moz.com/local/search/adirondac%20rafting%20company/12842

The first 4 listings is for this company and there are discrepancies in the address.

Please try make edits in all the business directories so the address would be consistent in all directories and Google's algorithms may show the full address in the listing after this.

 

Then lets see what happens.

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by topic author Dan R
August 2016

Re: Address different on GMB and Google+

Top Contributor
# 5
Top Contributor

very good news for @Dan R

 

the matter is fixed.

 

Search  now for Adirondac Rafting Company Indian Lake, NY, 12842

and you will get it as Adirondac Rafting Company 100 W Main St, Indian Lake, NY, 12842

 

Screenshot 2016-08-05 at 20.28.06.png

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address different on GMB and Google+

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I went through and corrected as many listings as I could and changed the address to an alternative that the us post office seems to recognize. We showed up the next day.