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Address change resulting in suspended account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have moved house and will now be running my business from home, I have tried to change the address, but did not want to put my full address in for security reasons, female working from home in the country etc.  Google now states my business account has been suspended, I'm not sure where to go from here, can I not just put the village name and county?

1 Expert replyverified_user

Re: Address change resulting in suspended account

Top Contributor
# 2
Top Contributor
Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address change resulting in suspended account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Morning,

Thanks for responding, here are the details:

Business name: Nicola Parkes Upholstery
New business address: Crawfordsburn, Co Down
Old business address: Kidby Yard, 28 Kennylands Road, RG4 9JT
Telephone number: 07836 655116
Google+ URL: I don't know what this is, sorry

Re: Address change resulting in suspended account

Top Contributor
# 4
Top Contributor

you are confusing me.

 

The old address is an address near Reading UK

the new address is near Belfast in  North Ireland

 

Is this correct?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address change resulting in suspended account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Helmut,

Yes, this is correct, I moved house a week ago from England to Ireland with my family, so I will now run my business from the Crawfordsburn address.

Re: Address change resulting in suspended account

Top Contributor
# 6
Top Contributor

@Nicola P

 

I see now (sorry for the delay) there is a guy "Anonymous5956" trying to change for the old (and unverified listing) near reading its Address to the new address.

 

Supposed you are the guy "Anonymous5956":

Please undo asap all edts you made for the old addres.

 

The better way would have been to report the old address as closed instead to edit its address.

Note we are told never to make an address change through GMaps or MapMaker.

The correct path is reporting it as closed instead. and then to create for the new address a new listing through GoogelMyBusiness.

 

for now and until the bad stautus with the old location isn't sorted out I recommend you to delete the listing for the new location in Ulster from your dashboard

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address change resulting in suspended account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi,

Thanks again for your help, I'm not overly techie so not finding this easy, can you tell!!!

I have now changed the details back and marked the business as closed, so there is no Ulster location.

I will try and set up a new listing and see how this goes.

Re: Address change resulting in suspended account

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Sorry, how do I delete the Ulster location, mark as permanently closed?

Re: Address change resulting in suspended account

Top Contributor
# 9
Top Contributor
Sorry
I''m restricted on my Android for one hour.
Will reply later.
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address change resulting in suspended account

Top Contributor
# 10
Top Contributor

@Nicola P

 

You did not as recommended by me  as  guy "Anonymous5956" making an "UNDO"  of your trying to change for the old (and unverified listing) near reading its Address to the new address.

 

Please go to to this link https://www.google.com/mapmaker?gw=55&editids=hzla68jaJFnZp2ovqm&iwloc=0_0 and click over there a left side on the link  "UNDO" !

 

Give a feedback here once this is done.

Will give you the further steps to proceed.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile