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Address Location shows as "Only you see this" and only shows USA

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've attempted multiple times to edit the address for our business (Action Health) to be public in order to provide an accurate representation on Google Maps.   I have suggested edits as well as edited through MyBusiness without any success.  

 

Can you please look into the below account and inform how to represent the address correctly?

Address:  1001 Entry Drive, Bensenville, IL 60106

Maps address:  https://www.google.com/maps/place/Action+Health/@45.8970794,-165.8757514,3z/data=!4m5!3m4!1s0x880fb3...

 

Thank you,

Cassie

1 Expert replyverified_user

Re: Address Location shows as "Only you see this" and only shows USA

Top Contributor
# 2
Top Contributor

@Jaimey W

your listing shows the entire USA (incl Hawai & Alaska) as  a huge service area.

 Screenshot 2017-02-15 at 17.51.23.png

I can't imagine you did this intentionally as it wouldn't make any sense.

Please doublecheck your settings for address and service area inyour dahsboard

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Address Location shows as "Only you see this" and only shows USA

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Untitled.png@Helmut Geissler I have checked the address and it states the correct business address, however when I go to edit my location, it says "serving customers in USA" and only I can see this.  I've attempted to change this but I'm not seeing where this is an option.  Any ideas?

 

Address Location shows as "Only you see this" and only shows USA

Top Contributor
# 4
Top Contributor

@Jaimey W

 

please click the pencil icon rightmost  the line "servicing customers in USA"

It should show you below the service area definition a little box "I also serve customers at my business location"

If it is unchecked this means you areseervicing al your customers ij the entire USA "in person".

And oyu do this during the specifed opening hours.

 

Unchecking the little box will hide oyur address to your customers.

If however the little box is checked then please provide a scree grab showing it checked - as this would be an error affectng your listing.

I doubt it is an error - believing you unchecked it.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile