My Business
5.3K members online now
5.3K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Address Location Not Changing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Good morning,

We have tried multiple times to get our business (Curb Roller Manufacturing, LLC) address to show correctly on Google Maps, but it never fully updates. We are a google verified business now and the verification code card mailed to our correct address which is:

 

112 South Main Street

Fairview, KS 66425

 

however, when our address shows online and when we got our second piece of mail with the verification confirmation and sticker it was sent to 112 North Main Street. I did also notice that it shows the address of our specific location as 101-147 South Main Street (Coordinates as 39.841031 , -95.729574 or 39°50'27.7"N 95°43'46.5"W). We have been at this location a year or two, and when we came the building was still getting fixed up (which is why we look rough in the satellite/street view). Is there a way to get it to show our actual address of 112 South Main Street instead? It would be a big help for customers and vendors that need to get to us. Thank you in advance for any help!

 

Google + https://plus.google.com/103343636554005001972

1 Expert replyverified_user

Address Location Not Changing

[ Edited ]
Top Contributor
# 2
Top Contributor

@Whitney H

there was a lack on address element for your address on GMaps and MapMaker 

 

Knowing from you the coordinates I just created a valid address element near oyur coordinates (exactly said on the roof of the closest house near the coordinates) for the address "112 South Main Street".

 

(for the record: Address)

I know from experience that such addresse element needs couple of days to be publically usable.

But I'm sure it will usable and affect oyur listing end of next week - finercrossing.

 

Please be patient meanwhile and tag me as " @Helmut Geissler " here again in case there are still any things to do end of next week.

 

 

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Address Location Not Changing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

@Helmut Geissler Thank you so much for your help! The address element works like a charm and shows the correct address on the proper building, however it still won't accept it for our company. When the Google My Business page opens it shows 112 North Main Street (which is incorrect), however when I go to Info or attempt to edit it already shows 112 South Main which is what we need it to be. This puzzled me, so I went to Google Maps and typed in our company (Curb Roller Manufacturing) and it also has our address under North Main Street. Maybe I'm just plain missing something, but is there a way to get it to accept 112 South Main Street as our address? Thank you again for your patience and help!

Address Location Not Changing

Top Contributor
# 4
Top Contributor

I have not yet really any better idea @Whitney H

Thought creating the address element will fix it.

But in case it doesn't my only advice would now be contacting business support.

 

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile