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Address Change Issues

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a friend whose business has moved and although his office is a brick and mortar business (law firm) there are no mailboxes or mail delivery at that office building - everyone uses P.O. boxes.

 

His Google My Business listing shows his old address. How can he change that business address when Google wants to mail him a confirmation to his new physical address?

1 Expert replyverified_user

Address Change Issues

Top Contributor
# 2
Top Contributor

since Google needs to verify the business exists at the address we all are requested to specify this physical address and to request the PIN over there.

 

In case the PIN doesn't arrive after ten days please contact business support.

 

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile