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Adding a second phone number

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Is there a way to add a second phone number for a business. Our business has two phone lines, one for the hotel and one for the bar & grill and we need guests and customers to know what number to call rather than just have all calls go to one line?

1 Expert replyverified_user

Adding a second phone number

Top Contributor
# 2
Top Contributor

Hi Wanna,

 

Go to the Google My Business profile and click on manage/edit and then click on little pencil next to your phone number and then click on Add Phone Number (under your current phone number) and add the second one.

 

Kind Regards,

 

James 

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Adding a second phone number

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Any idea how or when this posts? We added a secondary number last week and it appears it was accepted but you cannot see it in the search results.

Adding a second phone number

Top Contributor
# 4
Top Contributor

Hi Brian,

 

It should post rather fast. Are you able to see it listed in your admin dashboard (where you added it)?

 

All the Best,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Adding a second phone number

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Both numbers or visible on the admin side with no notes (previously was pending) but on the customer (web) side just the original number. No option to select from a list of phone numbers either. 

 

https://www.google.com/maps/place/Xchange+Leasing+Showroom+-+Chicago+(South)/@41.721633,-87.592173,1...

Adding a second phone number

Top Contributor
# 6
Top Contributor

Hi Brian,

 

If it was previously in a pending state and now that is cleared, it sounds like it is moving through the system and will show soon. 

 

I would give it a few more days and let us know what happens. 

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google AdWords Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Adding a second phone number

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

There is no option under my current number to ad a  second number???? Please help?