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Account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Sevens Taxi Kilkenny

2. 56 The Fairways, Kilkenny Co. Kilkenny

3. 056 777 7777

4. I can't provide this as my account is suspended

5. taxikilkenny.com

 

My account is suspended and I don't know why, I cannot apply to be re-instated due to the fact that I cannot provide a google maps listing or google+ listing if I'm suspended. Can anyone point me in the right direction?

1 Expert replyverified_user

Re: Account suspended

Top Contributor
# 2
Top Contributor

Hi @Eddie F

 

are you sure having defined a service area and unchecked th option "I also serve customers at my business address""?

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Account suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, I do both, I take calls and I accept people coming to the address. Could this be why I'm suspended?

Account suspended

Top Contributor
# 4
Top Contributor

How am I supposedto understand your response:

 

I read it as 

"Yes, I'm sure having defined a service area"

also

"I did not unchecked the option "I also serve customers at my business address""

 

 

In this case it could triiger the suspension 

 

But incase you can provide a photo from your store front showing your businesses to any potential customer we could try to escalated the matter to Google.

Means: show me such photo of your store front.

_______________
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Helmut, thank you for your reply and apologies for any confusion. 

 

I do operate a service area, I also do take visitors at my address, however my address is a home office so I do not have a store front. I would like to have  both a defined service area and an address listed. 

 

Question no.2 if I resubmit I need my +google url and google maps url, however I cannot get either of these because I am suspended. Is there another way to find these when I am suspended.