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4 items show in My Google Business - can't link them

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello everyone, I'm having trouble merging my google business accounts with my G+ accounts.  Some quick background info:  I created a local business listing for my company Real Estate Solution Providers (RESP) and that website: www.respnj.com.  Later on I created another local business account when I moved to a new location and had created a new website: www.ryanpal.com.  Currently these both exist as two separate google businesses.

 

As google made changes, I created a google+ account and to my knowledge, thought the google business and g+ accounts were linked.  Unfortunately that doens't seem to be the case.  So after reading up on how to combine these two local business listings on another forum, I now have 4 listings when i login to my account: ss.jpg

The top two are the ones that were created after following the instructions on the other forum.  I logged into my google account and brought up my local business listing.  I clicked "claim business" (by the way, I'm not sure why this was an option since i've verified both listings via mail in the past).

 

I'm at a lose, I really don't know what the right way to proceed forward.  I'm looking to link the accounts properly so I have all  my followers, reviews etc.

 

Any help is appreciated, here is the required information:

 

 

Please include the following with your question:
1. Full business name: Real Estate Solution Providers
2. Current business address: 120 Valley View Dr
3. Current telephone number: 973-551-8210
4. Google+ URL: https://plus.google.com/u/0/+RyanPaliukaitis

 

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Accepted by topic author Ryan P
March 2016

Re: 4 items show in My Google Business - can't link them

Top Contributor
# 18
Top Contributor

Hi @Ryan P

 

I just had word back and there is no reason why you are not able to verify that business page.

 

Here is a video that will walk you through the process ( Ignore the 1st half, the second half applies to you )

 

https://youtu.be/UdCZMWkYDJQ

 

 

 

 



Tim Capper, Google My Business Top Contributor
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View solution in original post

Re: 4 items show in My Google Business - can't link them

Top Contributor
# 2
Top Contributor

Hi @Ryan P

 

If you switch it to grid view its easier to see what types of pages they are and whether they are verified.

 

So far i have found:

 

Real Estate Solution Providers
12 N Brookside Dr, Rockaway

 

Personal Page: https://plus.google.com/u/0/+RyanPaliukaitis/about

 

Ghost Business Page ( not visible ) : https://plus.google.com/+RealEstateSolutionProvidersRockaway/about

 

Brand Page : https://plus.google.com/114729679170931213327/about

 

Business Page 404'd : https://plus.google.com/102951669738059408591/about

 

So, there are no live business pages for the old address.

 

Real Estate Solution Providers
120 Valley View
 
 
And no business pages for current address.
 
To save me hunting around further, could you provide the grid view of the dashboard and any other questions you may have
 
 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: 4 items show in My Google Business - can't link them

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for your prompt reply @Tim Capper,

 

By grid view I think you mean "card view" as google refers to it? If so, here's a screenshot of that:ss.jpg

 

Please note:

 

https://plus.google.com/114729679170931213327/about
https://plus.google.com/+RealEstateSolutionProvidersRockaway/about

this is someone else ,not me :)

 

Something else I just noticed after clicking through the squares in the card view.  Each one up top says "Google has suspended your page due to quality issues.Get help"

 

which is probably why they aren't showing for you?

 

Re: 4 items show in My Google Business - can't link them

Top Contributor
# 4
Top Contributor

Hi @Ryan P

 

They are showing, I just have to spend time manually searching for them with paramaters in search

 

I found this page appearing in Maps, this is the duplicate listing that is causing all others to become suspended.

 

https://www.google.com/maps/place/Real+Estate+Solution+Providers/@40.923963,-74.5293727,17z/data=!3m...

 

This appears for old address, so I would begin the "claim this business"

 

Choose to "verify later" 

 

Correct address to the new address, then start the verification process.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: 4 items show in My Google Business - can't link them

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

@Tim Capper, thank you for that info.  For most of the day I was shown an error message about trying again later.  I finally was able to "claim business", "verify later" and updated the address to the updated address (the same one as the other entry that I have).

 

Ideally I'd like to merge these two listings and keep all reviews (if possible)

 

What should my next steps be?

 

thanks again,

Ryan

Re: 4 items show in My Google Business - can't link them

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hey @Tim Capper,

 

I don't want to be pushy...i'm just anxious to get this straightened out ASAP.  Should I combine the two listings? Verify first?....or something else?

 

thanks in advance,

Ryan

Re: 4 items show in My Google Business - can't link them

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Is anybody else on the forum able to assist with my issue? unfortunately i'm stuck and I'm seeing a negative effect on my business and would like to fix the problem so that I can continue to improve my web presence.

-google struggler

Re: 4 items show in My Google Business - can't link them

Top Contributor
# 8
Top Contributor

Hi @Ryan P

 

Ok, so you have claimed, changed correct details and now requested verification.

 

Has that arrived in the post yet ?  When it does verify the business page.

 

Once the page is live and verified, reviews will move across eventually to the new business page.

 

You cant merge a suspended account, because they don't exist live



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: 4 items show in My Google Business - can't link them

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

@Tim Capper,

 

Hello again.  Perhaps I missed something, but no further steps were taken after your instructions.  Above you mentioned to verify later....I didn't know I should verify now.  Currently I have 5 locations being displayed.  Which one should I chose to "verify" now?

 

ss.jpg

 

thanks,

Ryan

Re: 4 items show in My Google Business - can't link them

Top Contributor
# 10
Top Contributor

Hi @Ryan P

 

I thought you said that all of those were Suspended.

 

The ones I found were all 404'd or "ghost".

 

I then said delete all from account and Claim the new one.

 

Then start the verification



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership