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4 WEEKS WITH NO RESPONSE FROM GOOGLE MY NEW BUSINESS STILL WON'T SHOW ON MAPS OR GOOGLE SEARCH

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm so frustrated and upset with this process.  I opened a restaurant at 100 North Commercial Street in Bellingham WA, which used to be a different restaurant.  I went through the verification process and received a postcard with a code.  My business says  "google has suspended your page due to quality issues"  (http://www.imageno.com/n2c4rcur9ff0pic.html) that is a screenshot.   I have looked at the policies and I am totally compliant, I have tried every way possible to reach anyone to help me with no more than one automated email saying 

 

****Hello,

Thank you for contacting Google My Business support about your business listing. Your query has been escalated to our specialist team, which will perform a thorough investigation to determine the cause of the suspension.

We appreciate your patience while your query is being looked into. *****

 

This was weeks ago.  Nobody in my town can find my website or my business on google, google maps, my hours, etcetera.   It's beyond damaging to my business.   Can someone please help me get in touch with someone who can fix this problem?   I'm on my hands and knees here, this is killing me.  Thank you!!!  

<edited by a Community Manager as noted below>

 

Note: this post has been edited by a Community Manager, per Community Guidelines, in order to remove account specifics and/or personal contact information. This is done to protect account security and privacy.

1 Expert replyverified_user

Re: 4 WEEKS WITH NO RESPONSE FROM GOOGLE MY NEW BUSINESS STILL WON'T SHOW ON MAPS OR GOOGLE SEARCH

Top Contributor
# 2
Top Contributor

Hello @Tim S

stand up from your knees and tell me where you opened your own restaurant using the same site as for the now closed "The Table by Bellingham Pasta Co"

 

At least this would explain the issue as you not only use the same site but the same phone number of the former restaurant also

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: 4 WEEKS WITH NO RESPONSE FROM GOOGLE MY NEW BUSINESS STILL WON'T SHOW ON MAPS OR GOOGLE SEARCH

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Helmut, I do have the same phone number as the previous business, but I started my own website and google business listing. I've tried everything to get my restaurant to show up on maps, I've tried to contact google every way I can think of, and still after 4+ weeks nothing shows up when searching and it's very damaging to my business. What can I do?