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2 Google Plus / Google Business Accounts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I posted this question on the Google Plus community and they directed me here thinking it may be able to help me a bit more.


The business I work for has 2 Google accounts, one of which I am using now and another which we lost the sign in details for. I believe both accounts are Google Business Accounts. We have moved office and noticed a few people going to the old address because the old Google account has the old address on it.


Is there anything that can be done about this? Is there a way for me to get the account back or to change the address? Is there a way for me to just close down the account?


Any help would be greatly appreciated. Thank you.


1. Full business name; CCW - Training Academy
2. Current business address; 5-7 Museum Place, Cardiff, CF10 3BD
3. Current Google+ URL;

4. Old Google+ URL;

1 Expert replyverified_user

Re: 2 Google Plus / Google Business Accounts

Top Contributor
# 2
Top Contributor

ok @Mike T


but the "old" thing is not tied to GMaps and will not show up on Google Search results with a knowledge graph.

Means IMHO nobody should get misleaded to the old address via aas it is likelyh an orphaned page


Unfortuantely there is no way to delete this "older" page if not knowing the credentials to it.

Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: 2 Google Plus / Google Business Accounts

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hello, the main problem is that if people search Career Change Wales the first thing that comes up is the old address. If they search CCW the current address comes up.

This wouldn't be a problem under most occasions but we do have some people who come to do basic computer training with us. They're usually the ones who go to the wrong address.

Thank you for the reply.

Re: 2 Google Plus / Google Business Accounts

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭


We experience the same problem, except for the address part. I would like to know if there is a way to merge two Google Business pages as one. The person who was in charge previously left the company and the credentials are lost for the first page. Therefore we created another one, but we have followers and great content on the first one that we don´t want to lose. Is There a way to help us do that.
The current Google page is :
The previous one is:
Thank you