Spam affects every business online in Search and Maps. It's frustrating and often you feel that Google is not doing anything to police the situation, let me assure you they are, but this does not help you right now and you want something done.
So lets do it !
How to Report Spam Business Pages
1) If you have found the spam page in maps or in the local pack, then click, suggest and edit.
2) In the new panel that open, top left select place is permanently closed or does not exist, select yes.
3) In the next panel select the spam option and submit.
Those three steps in Images:
Suggest an Edit:
Select Place is permanently closed
Mark as Spam and submit
This now gets added to the que for a human reviewer. Trust me it will get looked at, it does not disappear into a black hole, after all there are around 10,000 Spammers for every 1 Googler, ( I made that up ), but you get the scale of the problem faced by Google every day.
Why Can't They Just Delete It?
Because it is a business page, where real people are / may be working, they cannot simply take your word for it, after all, how would you feel if someone reported your business as Spam and just removed it. They need to be sure.
Google also never reveals their Spam procedures. I am guessing at this, but this is what I would be doing.
- How was it created?
- How was it verified?
- Are there any others attached to the account?
- Is it part of a network?
There is no point deleting until you have all the information you can possible extract.
I Reported It Weeks Ago, What Now?
If you reported the business page and you can see no visible action being taken, then you can post the problem in the Spam & Policy section in the Help Forum.
Please provide as much information as possible, we are all volunteers here, so hunting around for URL's, the nature of the Spam etc etc, can take up quite a bit of our time, when we could be escalating the problem.
List as much information as you have, in order for the Spam team to be able to act upon the problem.
If for some reason you are a serious Spam Hunter ( yes we have quite a few here ) then instead of posting multiple messages in dribs and drabs, create a Google Doc spreadsheet with all the necessary information and you can post it all in one go.
Tim Capper operates a bespoke Local SEO and Google Business consultancy in the UK, Online Ownership. As an experienced SEO consultant, Tim takes an honest, straightforward approach to helping your business stand out online .
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