Check out our most frequently asked questions!
We’re happy to have you in the Community and appreciate your voice! We've compiled a few FAQs that we see in the community and hope you'll find them useful. Please feel free to suggest new FAQs for us to add -- We're here to help.
When you’re starting out, you may want answers to the basics, such as: “How much does it cost to use Google My Business?” – the answer is it’s all free! If anyone ever asks you for money to manage a Google My Business listing, they are not affiliated with Google. Check out our help center article on Working with third parties before signing up with one.
You may also be wondering: “Do I need Google My Business if I already have a website?” Google My Business complements your existing website by giving your business a public identity and presence with a listing on Google. The information that you provide about your business appears on Google Search and Maps.
Tip! If you don’t have a website yet, you can create one for free. It only takes about 15 minutes -- learn more here.
“How do I sign up and get verified?” To sign up, go to google.com/business and enter your business name in the first field. As you type, suggestions for possible matches will appear. If you see your business, select it from the suggestions. Complete the rest of the fields with your business information, then click Continue. You may see a potential matching business suggested to you. If this is your business, click it. If it’s not your business, click Keep the information I entered. Our most offered verification method is postcard but don’t worry, if you don’t receive it in 14 days you can contact our verification team for help.
“How do I find my business online once I’m verified?” Good question! When editing your business page, look for ‘Published On’ and you’ll see that we’ve added direct links to view your listing on Search and Maps. You can also search for your business using the business name and address.
Also, as you log into your account, card view, click on "View location". This will lead you to its live results & position on Search. Note: It may take a few days for a newly created page to populate in Search/Maps.
“How do I flag inappropriate reviews?” First, make sure it violates our review guidelines then follow the steps in our help center. Same applies for photos, if you need to flag an inappropriate photo, follow the steps in our help center.
As always, feel free to request new article topics or FAQs in the comment section below.
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