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the url specified in you data feed wasn't working

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I moved my website and my URL changed, I am not uploading my product data feeds via FTP.  My feed is generated by an add on in my shopping cart.  all the products are being accepted except one.  I am getting this error:"the url specified in you data feed wasn't working correctly when we reviewed this item"

but when I open the product in google merchant center, the link that appears at the top of the product works, and leads to the product.  I can't post the like here because it rejects but the product number is 111 in my Merchant Center

1 Expert replyverified_user

Re: the url specified in you data feed wasn't working

[ Edited ]
Top Contributor
# 2
Top Contributor


generally, google must be able to crawl all urls and all
urls must respond properly to all requests, at all times,
without any redirects, popups, or similar.

verify that the web-server is not blocking any of google's crawl requests;
verify that the website and network can keep pace with all crawl requests;
verify that the link lands on a page with only one, single, price and item-offer;
verify the urls in the submitted data exactly match the account's claimed url;
verify any and all urls submitted including link, image_link, adwords_redirect,
additional_image_link, or mobile_link values, respond properly at all times,
and either land on a valid product page or point directly to a valid image.

check for any and all variants being submitted --
variants usually must have unique url's to select
the variant and identical item_group_id values.

check for any dynamic tracking being enabled in the account,
and the website can properly handle all added tracking urls.

check that the website responds properly when a gclid parameter is added.

check the website's logs for any and all crawl requests.

importantly, checking the url using a browser can be rather meaningless --
since this typically does not reflect crawl requests or related user-agents.

otherwise, unfortunately, forum members cannot look into feeds or accounts --
we would usually need a lot more specific information, posted here within the
public forums, to offer more specific suggestions.

 

having too many such issues flagged, without being resolved in a timely
manner, can result in disapproval or suspension from the program.

otherwise, a support specialist may be contacted directly.