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setting up product listing adds - can only select top level categories please help uk

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi all website is www.dyslexia-consultants.co.uk

When using google PLAdds i can only select from my 5 top level categories, and not my lower categories that are set within these 5 categories.

I can use brands to select so my account appears to be set up correctly.

i have set up some adds running via brand but to be honest the items we want to push are all our own brand and this encompasses many different items. 

my data feed which is 100% ok and approved includes the top level categories of each product and the lower levels.

Any help would be appreciated

 

Re: setting up product listing adds - can only select top level categories please help uk

Community Manager
# 2
Community Manager

Hi there,

I've escalated this issue to a support specialist. You should hear an update soon.

Thanks,
Mini