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new ads are automatically deleted

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# 1
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Why is that everytime when I make a new ad they are automatically deleted? For example I tried making an ad today and after clicking save the status says Campaign Deleted/eligable Why would it list this? It hasn't before and I could make ads perfectly fine over the course of the last six months

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Re: new ads are automatically deleted

Top Contributor
# 2
Top Contributor

Hello,

 

Can you confirm whether you are editing the existing ad or creating new ad copy here?

 

If you are editing an existing ad and then saving it, interface would show you one ad with deleted status (which you actually edited) and create a new ad with zero stats. So logically, if you edit an ad, it's more or less like a new ad copy.

 

https://support.google.com/adwords/answer/2375287?hl=en

 

Does that help!

Pankaj

Re: new ads are automatically deleted

Top Contributor
# 3
Top Contributor

Hi Offbeatbryce,

 

You wrote, "status says Campaign Deleted/eligable". Just a stab at it here, but are you making a new ad for a deleted Campaign?

 

Best of Luck,

 

Pete

 

petebardo -- Deadhead doing AdWords

Re: new ads are automatically deleted

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# 4
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No, I am creating a brand new ad from scratch. I've made over 10 ads so far and only recenlty has it been saying deleted/eligable. I'm following the same steps that I always do when making a new ad for Youtube. 

Re: new ads are automatically deleted

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# 5
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This is really strange, I just logged back into my google adwords account and the ad that I mentioned being listed as deleted/eligible is now gone. I even made sure I selected to view all video campaigns. Why could I mad ads perfectly fine a month ago and now all of the sudden this week I can't?

Re: new ads are automatically deleted

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# 6
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Can someone please help me?

 

Re: new ads are automatically deleted

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# 7
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Now they are saying approved but I haven't seen any money being taken away like I usually do.

Re: new ads are automatically deleted

Top Contributor
# 8
Top Contributor

Hi Offbeatbryce, I really think you'll need to talk to AdWords Support.  None of us here can see your Account but Support should be able to help you.

 

Contact AdWords Support.

 

Jon

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