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my phone number doesn't show up in ads with enabled extension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My phone number is enabled in call extensions and eligible.

However, when I bring my ad on Google there is no number listed.

Suggestions?

Re: my phone number doesn't show up in ads with enabled extension

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Actually, I just previewed my ad and the call icon showed. However, no call icon in Safari or Firefox.

Re: my phone number doesn't show up in ads with enabled extension

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi,

 

Please confirm couple of things before we analyze the reason. First which device you are searching your advertisement now, second where are you location and which country you are targeting. Call extension differs from country to country. Once you answer both of these question it would easy to understand the reason.

 

Read the below mentioned for more info regarding call extension.

 

https://support.google.com/adwords/answer/2454052?hl=en-GB

 

Also various factors determines the probability of placing your call extension while placing your advertisement. You can read the above mentioned link, then you will get to know more on the same.

 

Foyzul