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my ad shows a wrong phone number. How do I change it?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

How do I change a display phone number?

 

2 Expert replyverified_user

Re: my ad shows a wrong phone number. How do I change it?

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

Hi,

Refer to this link https://support.google.com/adwords/answer/2453991?hl=en you might get your answer.

 

 

Regards

Saurav

Re: my ad shows a wrong phone number. How do I change it?

Collaborator ✭ ✭ ✭
# 3
Collaborator ✭ ✭ ✭

Hello,

 

In respect to what sauravchoudhury indicated, you should go to the Campaign, than find in the middle of the screen the green tab entitled "Ad Extension" . At first it shows "View : Location extensions"  , click on that button and select the second option "Call Extensions", then click on the blue edit button, then look in the right side of the screen for the pencil button and choose edit after clicking like in the picture bellow

 

change-phone-no.png

Re: my ad shows a wrong phone number. How do I change it?

Top Contributor
# 4
Top Contributor

Hello stephanie t and welcome,

 


stephanie t wrote:

How do I change a display phone number?

 


Apart from what has been referred above, if you are using Google forwarding number along with your text ads, then Google is going to allocate it's own forwarding number which will be shown to the users and when users dial that number, the call will be routed to your actual number.

 

If this is the scenario just in case, then you need to opt out of Google forwarding number and select the second option of having your Business Phone number to be displayed on high end mobile devices.

 

https://support.google.com/adwords/answer/2382961

 

 

My 2 cents!

Pankaj

Re: my ad shows a wrong phone number. How do I change it?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

This is cleary not the case as it will not allow me to change the phone number keeps sayin invalid input

Re: my ad shows a wrong phone number. How do I change it?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Google's loss I have stopped running my campaign until I can get the old phone number from one of my ex employees off the ad

Re: my ad shows a wrong phone number. How do I change it?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Not allowing me to edit says invalid input and you can't even delete it

Re: my ad shows a wrong phone number. How do I change it?

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
thnks... its realy very helpful..

Re: my ad shows a wrong phone number. How do I change it?

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Excellent!!

Re: my ad shows a wrong phone number. How do I change it?

Community Manager
# 10
Community Manager
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