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local search ads, missing phone icon

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to advertise in the new local search ad area which shows on mobile above the maps results.  The ads are appearing, but there is no phone icon. Can you please help me troubleshoot this. The location and phone extensions are set up.  I am guessing that the phone numbers are not syncing from GMB to Adwords due to opting out of the program in January.

1 Expert replyverified_user

local search ads, missing phone icon

Top Contributor
# 2
Top Contributor

Check this discussion on the topic;

https://www.en.advertisercommunity.com/t5/Advanced-Features/Location-extensions-are-not-working/m-p/...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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