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i'm getting clicks but I can't seem my own ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I use the MCC API to create ads for my clients.

 

Most of the times, when I create ads & campaigns, they get clicks frequently but the clients claim that they can never see the ad. This happens despite having ample daily budget left.

 

What should I tell the client?

Re: i'm getting clicks but I can't seem my own ads

[ Edited ]
Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello Pratik ! Welcome to the Community !

 

Use the ad preview Tool, as instructed in this link :

 

http://www.gstatic.com/ads/learn/en/whereismyad.pdf

 

You can also use the info in this updated help section :

 

https://support.google.com/adwords/topic/3121934?hl=en&ref_topic=3119071