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i get error downloading keyword report. reboot does not help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I an download the other reports, but I keep getting an error that says to reboot adwords and try again.  Done with no luck, even machine reboot.  Other reports download fine including negative keywords

1 Expert replyverified_user

Re: i get error downloading keyword report. reboot does not help

Google Employee
# 2
Google Employee

Hi Bob,

 

Which format are you trying to download in (excel, pdf, etc)? If you are trying to download in excel maybe try to download in a csv or text format and import into excel. Or if you want a pdf maybe put it into excel first then save your excel document as a pdf. Also if you download it into a text file, you can copy and paste it into a Google Document.