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can not e mail support adds not running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi our adds are not showing when I seach google. they have been for months I have not changed any thing but the adds are just not there I have checked everything balance etc all good

1 Expert replyverified_user

Re: can not e mail support adds not running

Google Employee
# 2
Google Employee

Hello,

 

it could be that your account has been affected by a known bug. Please check the other threads on the same topic.

 

Engineers are aware of the issue and they are working on resolving the issue as soon as possible.

There is currently no workaround available however the engineers are working on resolving the issue.

 

I am deeply sorry for the inconvenience. Please do let us know when your issue is resolved.

 

Cheers,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous

Re: can not e mail support adds not running

Google Employee
# 3
Google Employee

Hello,

 

can you please confirm that all is now working for you?

 

Thank you,

 

EF

Yes, I work at Google. I want all AdWords Advertisers to be happy and prosperous