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Why is there a telephone number coming up on my ad?

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# 1
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For some reason there is an unrelated telephone number coming up my adwords ads. Does anyone know what this is? Does anyone know how to get rid of it?

1 Expert replyverified_user

Re: Why is there a telephone number coming up on my ad?

Top Contributor
# 2
Top Contributor

That's usually a call extension. Call extensions go to a Google number to record the call in your campaign. The call is then forwarded to your own phone number.

 

Best of Luck!

 

Pete

 

petebardo -- Deadhead doing AdWords

Re: Why is there a telephone number coming up on my ad?

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆
Dear Sir,

How to remove the unwanted telephone number which is coming with the ad.

Re: Why is there a telephone number coming up on my ad?

Follower ✭ ✭ ☆
# 4
Follower ✭ ✭ ☆
There is no option to disable the call extension and you can only remove it. But be careful as you might lose all the data/ history.

Under the "Ad extensions" tab you can find the "call extensions". You can remove the phone numbers.

https://support.google.com/adwords/answer/2454052?hl=en

Re: Why is there a telephone number coming up on my ad?

Follower ✭ ☆ ☆
# 5
Follower ✭ ☆ ☆
Thank you Ms. Sudha