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Why is the image become blurred after using display ad builder?

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# 1
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I'm using the blank template in display ad builder, and I noticed that the image resolution become poor after I import the image in from my computer. However this is not really noticable in other templates. Any idea why is this happening? 


Just wanted to understand more on this so any help would be greatly appreciate!




1 Expert replyverified_user

Re: Why is the image become blurred after using display ad builder?

Top Contributor
# 2
Top Contributor

Hello Ying,


It could happen due to the fact that the original image resolution is quite high and the default template you are trying to use doesn't support that high resolution image and is therefore lowering the quality of the image you are trying to upload in that template.


I would suggest you to give it a try and use a different image with some low resolution and try uploading it and see if it makes a difference or not. Similarly, you can try using a different template inside Display Ad Builder and upload image in that.


Hope that helps somewhere!