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What is the email address for Google Adwords support?

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

What is the email address for Google Adwords support? The phone message says Go to google.com/support/adwords and click on "Contact Us". I'm not seeing that.

 

I found some corrupt data and duplicates in their feed at https://developers.google.com/adwords/api/docs/appendix/geotargeting and need to figure out who to report this too, and find out which values are correct.

3 Expert replyverified_user

What is the email address for Google Adwords support?

Top Contributor
# 2
Top Contributor

Hi Mike,

 

There are multiple way to contact the Google.

 

Here is the link, where you can directly contact the Google support Resp.

https://support.google.com/adwords/answer/8206?hl=en

 

Also, Pls feel free to ask your query here. The experts are ready to help.

 

You can also reach to through social by typing Use AskAdWords or mention AdWords for help in AdWords Twitter profile.

 

--Rakesh Kumar, AdWords Top Contributor , Twitter | Linkedin | Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

What is the email address for Google Adwords support?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Rakesh,

 

I guess I'm missing something, but I see no way of emailing from that page.

I might be in the wrong area too.  I am doing Google Adwords API programming and I have found multiple data problems in a CSV they supplied at https://developers.google.com/adwords/api/docs/appendix/geotargeting 

 

Am I in the wrong place?

Re: What is the email address for Google Adwords support?

Top Contributor
# 4
Top Contributor

for api issues:

https://groups.google.com/forum/#!forum/adwords-api

 

otherwise, for direct email contact the normal process is to

login to google, go through the find-a-solution troubleshooter,

and submit the corresponding appropriate contact-form --

or simply use the gear-icon/help within the ad-account --

then, the most appropriate support-specialist at google

can send an email with a ticket-number that can then

be responded to directly.

 

What is the email address for Google Adwords support?

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

JUST FYI called Adwords on the phone and the person on the phone was no help. Incompetent and not willing to help at all, just mostly dead air. He kept saying he was just a receptionist. I love google but that bad phone experience left a bad taste in my mouth. Couldn't find an email so I am posting this here. 

What is the email address for Google Adwords support?

Top Contributor
# 6
Top Contributor

this is mainly a peer-to-peer forum.

 

feedback about poor customer service

may be submitted directly to google --

https://support.google.com/adwords/contact/aw_complaint

 

What is the email address for Google Adwords support?

Top Contributor
# 7
Top Contributor

This thread has been closed to new replies sine it is from 2016.

 

If you have a new or unanswered question related to this topic, please start a new thread and post a clear, specific and detailed question that describes your particular situation.

 

To start a new thread, please go to the top level of the Community, and from there, click on the board that is most closely related to your question. After that, you can click on the pink "+" sign in the lower right corner of the screen to start a new topic.

 

Thank you.

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