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WAP Image Ad Destination URL length limit

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello

During adding of WAP image ad, i've got an "Value is too long" error when url (Destination URL) is more than 207 characters (including "https://"). Screenshot: http://i.imgur.com/7ocLWsz.png
While WAP text and any other ads have no this 207 characters limitation/error.

 

Accourding to next documentation, limit should be 2048 characters: https://support.google.com/adwords/answer/2404246?hl=en


Same error on adding WAP image with destination url > 207 characters via Adwords API. Response is:
...
<errors xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:type="AdError">
    <fieldPath>operations[0].

operand.ad.url</fieldPath>
    <trigger/>
    <errorString>AdError.TOO_LONG</errorString>
    <ApiError.Type>AdError</ApiError.Type>
    <reason>TOO_LONG</reason>
</errors>
...

Question:
Is this a rule, or a bug? Where is this limit come from (core reason) and where documented?

Thanks
1 Expert replyverified_user

Re: WAP Image Ad Destination URL length limit

Google Employee
# 2
Google Employee

Hi Valerly,

 

Thank you for posting on our Community forum. I noticed that you are already in contact with our AdWords support team on this issue. Please continue to work with them as your primary contact for this issue. If you have not received any updates from the support team on this issue for longer than 3 business days, then please do let me know. I can follow-up with the Support team if needed.

Re: WAP Image Ad Destination URL length limit

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi, John Paul, Thanks for reply.

You are right, i asked for AdWords support directly 13.12.2013, but as there was no reply/feedback during 1 week, i posted same question at AdWords API Forum (https://groups.google.com/forum/#!topic/adwords-api/yb9klUh2FZI) and then here.

So, you know now )

Re: WAP Image Ad Destination URL length limit

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
No feedback yet...

Re: WAP Image Ad Destination URL length limit

Google Employee
# 5
Google Employee
Hi Valerly,

Thank you for the update. I've sent a notice for the AdWords support team rep to contact you regarding this issue. It looks like they are still working on it.

Re: WAP Image Ad Destination URL length limit

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Thank you

Re: WAP Image Ad Destination URL length limit

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hello.
Unfortunately, still, no any feedback about this question (

Re: WAP Image Ad Destination URL length limit

Google Employee
# 8
Google Employee
Hi Valerly,

Sorry for the delay. This issue is still under review. Based on the notes for this issue and case, our engineering team is looking into to it. At this time, I don't have an ETA on when it will be resolved. If I may make a suggestion, you can contact or email the AdWords Support specialist whom you were in contact with originally.