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Using Labels for Location Extensions

Top Contributor
# 1
Top Contributor

I have linked up a Google My Business account to an AdWords account and the GMB account has a lot of locations in it (that are not the business I'm dealing with) so I definitely want to use a filter.

 

My issue is that I added a label inside GMB and then tried to filter by the label but AdWords is telling me that the label doesn't exist, even though it does...

 

Screenshots below.

 

Label Error 2.pngLabel Error 1.png

 

 


Joy Hawkins, Google My Business Top Contributor
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Using Labels for Location Extensions

Badged Google Partner
# 2
Badged Google Partner

Can you filter by business name just to see if you can get it setup?

Tom

Using Labels for Location Extensions

Top Contributor
# 3
Top Contributor

Hi Joy,

 

Is your email address used with GMB an admin user with the AdWords account?

 

Kind Regards,

 

James

_________________________________________________________
Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile


 


 


 

Using Labels for Location Extensions

Top Contributor
# 4
Top Contributor

@tomhalejr filtering by business name did the same thing. It appears broken. 

 

@James_Clemens No. I did the option listed here as "situation 1" - https://support.google.com/adwords/answer/7189290


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Using Labels for Location Extensions

Top Contributor
# 5
Top Contributor

Hi Joy,

 

Do you know if the manager of the GMB page received the request and completed the steps on their end? It will not allow the sync to happen without that first happening. Until then, AdWords cannot see the location (or filter). 

 

 

Please let us know what you discover.

 

Kind Regards,

 

James

_________________________________________________________
Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile


 


 


 

Using Labels for Location Extensions

Badged Google Partner
# 6
Badged Google Partner

Ever since Google changed how location extensions are enabled it's become a real pain. Especially when clients have not yet gone through the process of claiming their GMB account.  Wouldn't it be great if someone created a step by step guide for the whole process? Smiley Happy

Tom

Using Labels for Location Extensions

Top Contributor
# 7
Top Contributor

@James_Clemens yep, I logged in under the GMB account and accepted the request. The Location Extension is showing and it's synced. The filter just doesn't work. It seems bugged.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Using Labels for Location Extensions

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Running into the same problem, please help. Apparently you can't "AND" 2 labels, on the UI. I could accomplish this through the API; Please confirm if these are the bugs