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Ugraded URLs bulk upload errors

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

I have started to move my text ad urls over to the new upgraded url format using the bulk upload function on adwords. 

 

I have downloaded all ads, separated the destination url in to final & tracking param (and everything else it says to in the guide), & uploaded it back in to Adwords.

 

I keep getting errors saying "you can not edit description line 1 or 2" even though I haven't touched those columns, everything is going back in the way it came out, bar the changes mentioned above. 

I have been on to google for an hour & a half and the guy didn't have a clue, & has passed it on to the specialist team. 

 

Has anyone else had problems with this? if so how did you fix it? 

Re: Ugraded URLs bulk upload errors

Community Manager
# 2
Community Manager

Hi Faye, 

 

Thanks for reporting this. Can you send me the screen capture of the error you are seeing? 

 

Thanks, 

Mini

Re: Ugraded URLs bulk upload errors

[ Edited ]
Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Hi Mini,

These are the errors that are showing up.
Capture.PNG

I spoke to someone yesterday & they have passed it on to a tech team & im just await for a response.

Thanks
Faye

Re: Ugraded URLs bulk upload errors

Community Manager
# 4
Community Manager
Thanks for the screenshots Faye. The issue has been escalated to the product teams. I will keep you posted when I have an update.

Best,
Mini

Re: Ugraded URLs bulk upload errors

Community Manager
# 5
Community Manager

Hi Faye, 

 

Feel free to post your question on this thread. The Product Manager for Upgraded URL himself is on that thread to address your issues. 

 

Thanks, 

Mini