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This ad is not eligible to run But it was?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, I am new to adwords, And i recently started running my campaign no.1 which has been running fine for 4 days, I added a new campaign today, But for some reason my ads say not eligible to run,

 

And i saw a red bar on a help page which said i was suspended because of my billing information, But i can not see this bar on my adwords homepage?

 

My billing should be fine, I am using manual payments and kept up to date. My address ect is okay.

Thanks,

Kelly.

1 Expert replyverified_user

Re: This ad is not eligible to run But it was?

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: This ad is not eligible to run But it was?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you, I have done this, It didn't confirm tho is just said "Thank you" once submitted, How long will it take? Have they got it? It was not very professional form.

Re: This ad is not eligible to run But it was?

Top Contributor
# 4
Top Contributor
Give it a few days.... That's the best we can help. This is a clear billing issue, and we have no access to your account.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’