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Someone else's number is appearing in my client's ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I called the number and it's some guy's cell phone, and his number is not the one on the site. 

 

The client is an attorney, and he is using a tracking code in the URL that avvo.com (an attorney marketing site) gave him so he can get statistics on clicks. The tracking code is in the ads with the mysterious number. Could someone be hijacking the company name? 

 

I have no idea how long this has been going on. 

Re: Someone else's number is appearing in my client's ads

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Are you saying "Someone else's number is appearing in Ads Call Extension"?
If yes,
Please check if you are using Google Forwarding Number and also see if you have proper number set in your Call Extension.

Are you saying "Someone else's number is appearing in Ad Text"?
If yes,
Please check your Ad Text for any issues. Your existing Ad may be using a wrong number in Ad Text.

Are you saying the phone number in the website is changing to a different number based on the URL? Then check your tracking URL parameters and talk to your web developer.

Thanks,
Balu.

Re: Someone else's number is appearing in my client's ads

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
The phone number was one digit off.