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Selected Design in AD Preiew is not Saving

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When I navigate to +ad and selected AD Gellery and then select Dynamic Ads - then select any of the two option Dynamic Responsive or Custom Image Ad the problem I am facing .. in the ad-preview it provide me option to select that how you want your advertisement to look like its kind of template no matter which template I select when I save the ads it show me correct example of each ad how ever when I proceed and save it in the ad's The design revert back to the first design in the ad-preview automatically the it Totally ignore my selected Option any help ?

1 Expert replyverified_user

Selected Design in AD Preiew is not Saving

Google Employee
# 2
Google Employee

Hi Ubaid, 

Thanks for reaching out. If you are selecting the template you want and clicking to save the image -- this is the accurate procedure.

Could you please try clearing your cache and cookies and re-trying the Ad Gallery tool? 

Please let me know if the issue persists. 

Elle