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Same error in Keyword Planner I can not use Adwords.

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Same error in Keyword Planner I can not use Adwords.

4 Expert replyverified_user

Serious errors in Keyword Planner

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Keyword planner is dead I can not use it yesterday and today - when it will be fixed. Errors both in FF and Chrome. Errors on two different accounts. Errors two days in row. Random behavior.

It is similar to https://goo.gl/my7zLH ...

Here is some error messages:

Ad groups:
There was a problem retrieving ideas, please try again.

Keywords:
There was a problem retrieving ideas, please try again.
There was a problem retrieving ideas, please try again.

Adding Keywords:

There was an error. Please refresh the page.

Always is some error it is not possible to work.

Serious errors in Keyword Planner

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Keyword planner is not working I can not design any campaign.

I did 5 times get ideas to get ideas.

I did 20 times get ideas to get ideas and 5 times to save ideas in plan (15 tries is finished with error).

There are not success in saving ideas in plan always error.

After some tries I receive message that I am doing something strange but I am not doing - I just haveto repeat same query at least 20 times to try save it in plan!

Please fix it to allow work.


 

Nasze systemy wykryły nietypowy ruch pochodzący z Twojej sieci komputerowej. Spróbuj ponowić swoje żądanie nieco później. Dlaczego tak się stało?


Adres IP: 83.24.46.47
Godzina: 2015-09-29T08:51:25Z
Adres URL: http://www.google.com/

Re: Serious errors in Keyword Planner

Top Contributor
# 4
Top Contributor

Please refrain from multiple posting on the same topic.

I merged all your discussions about the keyword planer into one.

Thank you!

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Serious errors in Keyword Planner

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I was reporting different errors in my opinion as programmer you can have
different opinion. I can not know your option before you will share it as
you can not know my opinion - you and me both can not predict other mind.

I found three errors at least.

1. Keyword planner "get ideas" or not - random error (about 20% to get
success).
2. Keyword planner "save ideas" or not into plan - random error (about 10%
to get success).
3. Some kind quota/firewall block any further work after some tries (about
100% to get ban after 20 queries).

I can not proceed any further since I can not create plan and get any
forecast.

Re: Serious errors in Keyword Planner

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I am experiencing the same problem with my own company account as I was doing a lot of research in the keyword planner tool and then it just got blocked. Strangely, it still works on a client's account.

Re: Serious errors in Keyword Planner

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
I tested keyword planner on my customer account and it not works in same
way (I am using same network).

I am also using a lot keyword planner for my work - I can not work.

Maybe it is related to Google code which see our network as attacking
networks because wrong implementation.

Re: Same error in Keyword Planner I can not use Adwords.

[ Edited ]
Badged Google Partner
# 8
Badged Google Partner

I am having the same sort of issue. Throws errors, can't load, won't save keywords when it does load, won't download and then when it says to reload the page, says there is "unusual" activity coming from my IP address and then blocks me. Sweet, guys. This was happening partially last week but if I stuck with it, I could eventually get it to work. Today no such luck. After wasting an hour, I guess it's time to find another keyword tool.

Re: Same error in Keyword Planner I can not use Adwords.

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
I found source of problem it is invalid Quota Controller on Google Adwords server.

One of AJAX call XHR contains clue fo Google Developers ... - now is time for Google to solve problem.

I am sharing public network orange.pl operator - my single IP is dynamic and on this IP I work alone but has not impact on other user which buys internet and using same subnet. There should not quota on subnet or quota values is to low. I am not doing more than one query on 5s with my hands (not software).

? = [0-9]  to hide unsecure details

"com.google.ads.api.services.common.error.ApiException/?????????",
"java.util.ArrayList/??????????",
"com.google.ads.apps.common.error.shared.LocalizedErrorWrapper/??????????",
"Your request could not be completed because you have exceeded a rate limit.",
"com.google.ads.api.services.common.error.RateExceededError/??????????",
"RATE_LIMIT",
"ACCOUNT",
"com.google.ads.api.services.common.error.RateExceededError$Reason/??????????",
"",
"Quota check failed: QuotaInfo{GroupId\x?Dv?-nostradamo-global,
 UserId\x?Dglobal},
 QuotaInfo{GroupId\x?Dv?-keywordwarehouse-global,
 UserId\x?Dglobal}",
"RateExceededErrorWithDetails.RATE_EXCEEDED",
"RateExceededError \x?CrateName\x?DRATE_LIMIT,
 rateKey\x?Dnull,
 rateScope\x?DACCOUNT,
 retryAfterSeconds\x?D??,
 errorDetails\x?D\"Quota check failed: QuotaInfo{GroupId\x?Dv?-nostradamo-global,
 UserId\x?Dglobal},
 QuotaInfo{GroupId\x?Dv?-keywordwarehouse-global,
 UserId\x?Dglobal}\"\x?E",

Re: Same error in Keyword Planner I can not use Adwords.

Community Manager
# 10
Community Manager
Hi All,
We're aware of the current issue with the Keyword Planner and are working to mitigate it.

Kathleen