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Review source is ineligible.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to add review extension to my adwords camp but it keeps telling me "Review source is ineligible". I am using: www.trustpilot.com/review/webinopoly.com

Please help me out: Customer ID: [edited]

 

NOTE: This post has been edited by a Community Manager in order to remove personal information, per our Community Posting Guidelines. This is done in order to protect your privacy and/or account security.

1 Expert replyverified_user

Re: Review source is ineligible.

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
Hi,

Individual customer reviews, testimonials and rankings from user review websites are prohibited. Reviews must be by a third-party publication or site, not an individual person.

However, you can show user review ratings with your ads by using seller ratings:- https://support.google.com/adwords/answer/2375474

Re: Review source is ineligible.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Not helpful: the indicated URL does not fall under the prohibited categories. Any better ideas?

Re: Review source is ineligible.

Follower ✭ ✭ ☆
# 4
Follower ✭ ✭ ☆
Hi Moe,

I am not sure what exactly you want to set up. An review extension is something else as is a seller rate extension. For the review extension, you cannot use these site like trustpilot.com, this is only for the seller rate extension. Please, look here for an overview on all the extensions: https://support.google.com/adwords/answer/2375499

If you have any further questions, please ask!

Fenna

Re: Review source is ineligible.

Participant ✭ ✭ ✭
# 5
Participant ✭ ✭ ✭
Hi Moe

Try reading this article
#http://www.smileywar.com/how-to-link-trustpilot-reviews-with-your-adwords-account

It may help you in getting it done.

Abhishek

Re: Review source is ineligible.

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi, I had already read it: the title is misleading, it doesn't say a word
about Trustpilot. The steps it suggests don't work either: the source URL
still remains ineligible, which is the very problem I am trying to solve.

--
Danil Rudoy - Marketing Associate
Omnex Group, Inc. (Uno Money Transfers - Giromex - Le Goi Tien Le -
Sharemoney)
580 Sylvan Ave. Suite LLA Englewood Cliffs, NJ 07632
<email address edited by Community Manager> - www.sharemoney.com

 

NOTE: This post has been edited by a Community Manager in order to remove personal information. This is done, per our Community Posting Guidelines, in order to protect your privacy and/or account security.

 

Please also note that the signature in this post might be interpreted as being self-promotional, which would run counter to our Community Posting Guidelines. Thank you.

Re: Review source is ineligible.

Participant ✭ ✭ ✭
# 7
Participant ✭ ✭ ✭
Can you show us the snapshot of the review extension that you are adding which is getting this status.

Abhishek

Re: Review source is ineligible.

[ Edited ]
Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Hi, here is the link I am trying to use:

https://www.trustpilot.com/review/sharemoney.com

Thank you.

--
Danil Rudoy - Marketing Associate
<edited>

 

NOTE: This post has been edited by a Community Manager, per our Community Posting Guidelines.

Re: Review source is ineligible.

Participant ✭ ✭ ✭
# 9
Participant ✭ ✭ ✭
Hi there, where are putting this link, in the "Source" text box or "Source URL" text?

Abhishek

Re: Review source is ineligible.

[ Edited ]
Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Source URL, of course.

<signature edited>