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RLSA Exclude audience not working.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello there, on a test account (not set-up for billing) I'm just having a look at RLSA, adding an audience and exclude the campaign or ad group, as I will have to implement the API side of it.


So I created a shopping campaign and an ad group and I was able to add the targeting "Interests & remarketing" to the ad group.


Then if I try to exclude a campaign or an ad group via Edit menu for "All visitors" I get "Errors occured while making your changes" without further explanation.


Is it a bug or what else could have gone wrong?


Thank you,


1 Expert replyverified_user

Re: RLSA Exclude audience not working.

Community Manager
# 2
Community Manager
Hi Francesco,

To confirm, are you clicking into the specific ad group where you want to exclude your remarketing list, then going to the Audiences tab, and at the bottom of that page, choosing "Exclusions" and then getting this error when you try to save the list selected?