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Providing seller ratings

cpv
Visitor ✭ ✭ ✭
# 1
cpv
Visitor ✭ ✭ ✭

To show the seller rating stars in the AdWord ads there are some conditions mentioned in this forum and elsewhere, such as only some google domains, rating must > 4 stars in Google Shopping and so on. This is clear, but always mentioned from an advertisers point of view.

 

My question is following:

We are collect reviews of many company's on our site customersurvey.nl., a customer review system.

How is it (technical) possible for our users to see their reviews, collected by our system, in the Google ads?

Is there an API or other feeding system from such a site as mentioned to Shopping where we have to send all the reviews to or do we need a special Google account as provider of reviews for such a system? 

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Providing seller ratings

Google Employee
# 9
Google Employee

Hello CPV,

 

Thank you for the question. Our system pro-actively finds sources of reviews to use with Seller Ratings. At this time, there is no way to apply to have your reviews included in the database. 

 

"Ratings are based on customer reviews collected by Google Shopping, which aggregates reviews from a broad base of sources across the Internet, including Reseller Ratings, Bizrate, ReviewCentre.com, and Viewpoints. Google Checkout reviews are also included, where applicable."

From: http://support.google.com/adwords/bin/answer.py?hl=en&answer=2375474

 

Best,

Nick

 

View solution in original post

Re: Providing seller ratings

cpv
Visitor ✭ ✭ ✭
# 2
cpv
Visitor ✭ ✭ ✭

Is there nobody who can give an answer on this question?

Re: Providing seller ratings

Zee Community Manager
Community Manager
# 3
Zee Community Manager
Community Manager

Hi cpv, 

 

Please read the answer provided by our Top Contributor, Adwiser. Hope this will help you to answer your question.

Zee
G+

Re: Providing seller ratings

cpv
Visitor ✭ ✭ ✭
# 4
cpv
Visitor ✭ ✭ ✭
Thanks for the suggestion, but that is the user's site.
We are the collector for many customers to collect their reviews.
There must be a way for us to send these collected reviews to Google Shopping. Otherwise you don't see the stars in de ads of AdWords.
Our question is how do we send these reviews to Google Shopping or what is the procedure for that.

Re: Providing seller ratings

Zee Community Manager
Community Manager
# 5
Zee Community Manager
Community Manager
Hi cpv,

Right, I understand your point. Let me see if I can get a specialist to help you with your question.

Best,
Zee
G+

Re: Providing seller ratings

cpv
Visitor ✭ ✭ ✭
# 6
cpv
Visitor ✭ ✭ ✭
Thanks so far.
I hope to get the answer soon.

Re: Providing seller ratings

cpv
Visitor ✭ ✭ ✭
# 7
cpv
Visitor ✭ ✭ ✭

Zee,

 

Have you already contacted someone to get a answer?

Re: Providing seller ratings

Zee Community Manager
Community Manager
# 8
Zee Community Manager
Community Manager
Hi cpv,

Yes, I did. I also sent an reminder.

Thanks for your patience.

Best,
Zee
G+
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Providing seller ratings

Google Employee
# 9
Google Employee

Hello CPV,

 

Thank you for the question. Our system pro-actively finds sources of reviews to use with Seller Ratings. At this time, there is no way to apply to have your reviews included in the database. 

 

"Ratings are based on customer reviews collected by Google Shopping, which aggregates reviews from a broad base of sources across the Internet, including Reseller Ratings, Bizrate, ReviewCentre.com, and Viewpoints. Google Checkout reviews are also included, where applicable."

From: http://support.google.com/adwords/bin/answer.py?hl=en&answer=2375474

 

Best,

Nick

 

Re: Providing seller ratings

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hi Nick,

 

In regard to your answer 'Our system pro-actively finds sources of reviews to use with Seller Ratings', could you let me know if there is any technical improvement we could make to our solution to have our reviews and ratings detected by Google?

 

Thanks

 

Cecile